Terms of Service

1. Acceptance of Terms
By placing an order with MerchSoQuick, you agree to these Terms of Service. These terms apply to all users of the website and our services.

2. Custom Orders and Approvals
All orders are custom-made according to the specifications provided by the customer. Once the order is placed and confirmed, the design and details cannot be changed. Please ensure all details are accurate before finalizing your order.

3. Production and Delivery Times
Production times may vary depending on the complexity and quantity of the order. Estimated delivery dates are provided but may be subject to change based on external factors.

4. Intellectual Property
All designs provided by the customer are assumed to be free of copyright restrictions. MerchSoQuick is not responsible for copyright infringement related to designs provided by customers.

5. Limitation of Liability
MerchSoQuick will not be liable for any damages resulting from the use of our products. This includes, but is not limited to, damages for loss of business, revenue, or data.

6. Privacy
Customer information is kept secure and private, used only to process and ship orders, and to communicate with customers regarding their orders.

 

Refund Policy

Returns

• We accept returns for both defective and non-defective products within 15 days of receiving the product.

  • For defective products, we will provide a full refund for the purchase price, including any applicable taxes and shipping costs.

  • For non-defective products, a full refund minus a 50% restocking fee will be issued.

Exchanges

• We accept exchanges for defective products only within 15 days of receiving the product. We will replace the defective item with a new one, free of charge.

Product condition & Window

• Product condition: New only

• Window: 15 days from receiving the product.

Method & Fees

• Method: By mail - Return label provided by us

• Customer responsibility: None for defective products. Customer responsible for return shipping on non-defective products.

• Restocking fees: 50% of the product price for non-defective returns.

• Refund processing time: 7 days

Damages and Issues

If your order arrives damaged or defective, please contact us within 15 days of receiving the product. We will review the case and process a full refund as soon as possible.

Order Cancellations

Orders can only be canceled if they are still in the pre-production phase. Once production begins, cancellations are not possible.

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Privacy Policy

1. Introduction
MerchSoQuick is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and how we safeguard your data.

2. Information We Collect

• Personal Information: When you place an order, we collect information such as your name, shipping address, billing address, email, and payment information.

• Usage Data: We may collect information about your interactions with our website, such as IP address, browser type, and pages visited, to improve our website and services.

3. How We Use Your Information
We use the information we collect to:

• Process and fulfill orders.

• Communicate with you regarding your orders or inquiries.

• Improve our services and website.

• Comply with legal obligations and prevent fraudulent activity.

4. Sharing of Information
MerchSoQuick does not sell, trade, or rent your personal information to third parties. We may share your information only when:

• It is necessary to process your order (e.g., with shipping companies).

• We are legally required to do so.

5. Data Security
We use industry-standard security measures to protect your information. However, please note that no method of transmission over the internet is 100% secure.

6. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, although this may affect some website functionality.

7. Your Rights
You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us.

8. Changes to This Policy
MerchSoQuick reserves the right to update this Privacy Policy. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Us
For questions or concerns about our Privacy Policy,